Careers
Dalhouse is a children’s boutique offering a curated and transformative shopping experience that immerses customers in a European setting from the moment they land on our website or step into our store. We are customer-focused in everything we do. Both externally (our clients) and internally (your colleagues), we strive for best-in-class customer experience.
Open Positions
Director of Operations
Essential Responsibilities, including but not limited to:
Website & Social Media
● Facilitate social media manager branding images
● Plan social media content calendar and ensure our ads and marketing are in line with what’s being featured in email blasts and on social media ads
Hiring
● Create job description for new positions and coordinate the marketing of the available position
● Establish internship program and interview potential candidates
Events
● Guide the team on event execution
● Brainstorm potential events ideas
●Order supplies for events and coordinate any custom products needed for it
● Plan events and ensure that they’re carried out from start to finish
Partnerships/Influencers
● Reach out to influencers that are consistent with the Dalhouse brand to collaborate
● Work on creative partnerships to increase brand exposure
Buying
● Look for holes in the buy that could increase brand revenue.
● Open accounts with new brands that we want to bring on board
Finance
● Coordinate with Accountant and establish a forecast of sales, projections, set budgets for buying
● Be the financial brain of the company
Benefits and Compensation:
● Employee discount
Schedule:
● 30-40 hours per week. 1-2 Saturdays a month
Retail Associate
Essential Responsibilities, including but not limited to:
● Welcoming and engaging with customers as they enter the store
● Assessing customers’ needs and suggesting solutions to their problems
● Working with cash registers and processing payments
● Giving customers advice about styling, sales and promotions
● Using upselling techniques to increase store sales
● Cleaning and restocking the store throughout the day, before opening and after closing
● Steam, tag, barcode new inventory
● Assist in taking photos and video for social media
● Work at special events inside and outside of the store
Job Requirements
● Demonstrated sales and customer service results in a fast-paced environment
● Comfortable around children ranging in age 0-10 years
● Availability for varied weekly shifts including weekend, closing and peak hour shifts
● Effective communication skills, being open to feedback and the ability to act on it.
● A willingness to learn and adapt; is flexible to change and open to try new ways of doing things.
● Ability to stand, walk, lift heavy items, and work with other team members to provide excellent customer service.
● High level of energy to promote a positive work environment.
Shift Opportunities
● 8 hour shift (9:30-5)
● 4 hour AM shift (9:30-1:30)
● 4 hour PM shift (1:00-5:00)
● 2 Saturdays required monthly